see also [[:Hawthorne Studies]]
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시카고 외곽지역의 Western Electric Company, the Hawthorne Plant 연구 (1924-1932), PI: Elton Mayo
Four main research phases:
  - The illumination experiments
    * the Hawthorne Effects 
  - The Relay Assembly Test Room Study
  - The Interviewing Programme
  - The Bank Wiring Observation room Study
    * The power of (informal) group 
    * The workers were more responsive to the social norms of peer group than to the controls or incentives of management.
    * See [[http://www.analytictech.com/mb021/handouts/bank_wiring.htm|an article at Analytictech]]
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