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userexperience

User Experience (UX)

Definition

Alben (1997)
All the aspects of how people use an interactive product: the way it feels in their hands, how well they understand how it works, how they feel about it while they’re using it, how well it serves their purposes, and how well it fits into the entire context in which they are using it.
Nielsen Norman Group
“User experience” encompasses all aspects of the end-user's interaction with the company, its services, and its products.

Difference between UX and UI

UX
User Experience Design - Umbrella term for all of user research, interaction design, information architecture, graphic design, user testing, etc. See http://www.jjg.net/elements/pdf/elements.pdf for one possible overview.
User Interface Design
Sometimes used as an umbrella term like UX. Sometimes used to talk specifically to talk about a visual designer who specialises in user interfaces. Sometimes used to talk about somebody who specialises in designing how users interact with a whole product (the latter is often called Interaction Design these days).

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What we want them to see

Field research
Face to face interviewing
Creation and administering of tests
Gathering, organizing, and presenting statistics
Documentation of personas and findings
Product design
Feature writing
Requirement writing
Graphic arts
Interaction design
Information Architecture
Usability
Prototyping
Interface layout
Interface design
Visual design
Taxonomy creation
Terminology creation
Copy writing
Presentation and speaking
Working tightly with programmers
Brainstorm coordination
Company culture evangelism
Communication to stakeholders

What they typically see

Field research Face to face interviewing Creation and administering of tests Gathering, organizing, and presenting statistics Documentation of personas and findings Product design Feature writing Requirement writing Graphic arts Interaction design Information Architecture Usability Prototyping Interface layout
Interface design
Visual design
Taxonomy creation Terminology creation Copy writing Presentation and speaking Working tightly with programmers Brainstorm coordination Company culture evangelism Communication to stakeholders



Source: http://www.helloerik.com/ux-is-not-ui

userexperience.txt · Last modified: 2015/09/07 18:00 by hkimscil