? Alben (1997)
: All the aspects of how people use an interactive product: the way it feels in their hands, how well they understand how it works, how they feel about it while they’re using it, how well it serves their purposes, and how well it fits into the entire context in which they are using it.
? [[http://www.nngroup.com/articles/definition-user-experience/ | Nielsen Norman Group]]
: "User experience" encompasses all aspects of the end-user's interaction with the company, its services, and its products.

차이점 UI (User Interface) vs. UX (User Experience)
차이점 UX design vs. UX

1. UX design 결과물 = UI
2. UX design 결과물 = UI + system + environment + service